Monday, May 22, 2017

Issue of the Week 22May

In Bulgarian, under the Seminaries & Institutes collection, the Seminary subcollection has a picture of a guy surfing instead of the Seminary cover picture!

22 May 2017

It's been a while! I've been busy!
Sister Henrie was released and I've been doing both Intake and Repair. I've met with a couple prospective sister missionaries, but one isn't sure where she will serve and the other won't start for another week or so. I hope I've charmed the unsure sister as I did the upcoming sister, because I need the help. Sister Aversa and I had a mini breakdown on Thursday because we have so much work to do. She has been adding all scripture links to Sunday School and Primary manuals for Spanish and Portuguese. She finally finished the D&C Gospel Doctrine Teacher's manual, but soon, she will have to move onto French and German, and then Japanese and Korean, which she does not find exciting. Elder Hanson and Elder Thompson, in their service, scan documents and they told me sometimes there are hours when they don't have work! I told them to come down to the 4th floor and I will put them to work reading emails and scouring PDFs for errors. I'm starting to feel very bossy and I like it.
Gary has started a new management system and I am in charge of customer satisfaction. I check for replies to emails and measure the amount of positive, neutral, and negative responses. I've also been trying to figure out from emails the location of different users so that we can build a map to show the worldwide influence of QRS.

The past few weeks I was the happiest I've been in a long time, and I felt an impression that it was a blessing before I had to endure some hard times. Depression knocked me off my feet last week, but I decided to open up and let my missionary friends and others know. They definitely helped me feel better. Anxiety is feeling like it's boiling up inside of me, but I am getting better at relying on the Spirit.

The 12th and 13th, I went down to Provo and I stayed with Ellen, my dad's aunt. She and I watched a lot of tv, picked out plants for her garden, and just hung out. She convinced me to cut my hair again, so I'll probably get that done next week. That weekend, I also saw Fictionist in concert! There are a band from Provo and they had a concert commemorating the release of their new album. I saw a younger church employee at the concert and I felt like we shared the secret that I'm a missionary. Every time I see someone that knows I'm a missionary in a place other than the Church Office Building, I feel like what I call an "undercover missionary".

I am now starting to part of a self-reliance program in my stake. They will have several rotations for every young single adult to take the courses, and I am part of the first rotation.

I have a meeting with some web publishers and developers soon, so I'll end for now! Love y'all!

Monday, May 15, 2017

What is a Young Church Service Missionary?

This page is to explain service as a Young Church Service Missionary and to answer frequently asked questions concerning my service. I will update it when I please.
Published: 9April2017 Last Updated: 30July2017


Vocabulary list:


COB: Church Office Building for the Church of Jesus Christ of Latter Day Saints

CSM: Church Service Missionary

FHE: Family Home Evening: a fun, spiritual night for families to grow closer together; in YSA wards that lack the same family atmosphere, there are FHE activities every Monday night for the adults to grow closer as a ward family

FogBugz: website that collects all the feedback emails in one place and allows organization by assigning emails to other users to make sure the problems get fixed

GL: Gospel Library: an app for scriptures, lesson manuals, and other content

LDS: Latter Day Saint

PSD: Publishing Services Department

QRS: Quality Resolution Service: the service I help with, which takes feedback and submits issues for repair

SLC: Salt Lake City

WorkFront: Facebook-like website used for repair and project coordination; I sometimes call it Facebook for programmers

YCSM: Young Church Service Missionary

YSA: Young Single Adult; also used to describe a Young Single Adult Ward


What Sister Gee Does:
I am in the Language Division (subdepartment) under the Publishing Services Department. I receive and organize foreign language feedback for LDS.org and the Gospel Library app.

I am part of the Language Quality Resolution Service, which is just called QRS since we're in the Language Division. The Gospel Library calls us "Non-English Content Issues" because they handle English Feature and Content Issues for Gospel Library.
QRS handles non-English problems in church apps, church websites, and even church printed items. We work on translation errors like misspellings, grammar errors, and untranslated text. Content errors or "content bugs" include missing pages, missing manuals, or missing collections.


I tell people that it's kind of like a bridge between the Language and Technology departments.

QRS has two major steps that missionaries serve.

Intake:
reading and responding to emails describing issues
checking for the issue on our own devices
submitting the issue for review and eventual repair

Repair:
contacting and assigning tasks to publishers and programmers
getting updates on repairs from publishers and programmers
checking for the issue on our own devices daily
praying that the issues have a speedy repair!! (lol)
(In order to give a look at what I do, I will post Issues of the Week!)

Improve: (large scale stuff)
collecting data from issues
processing content requests
suggesting ways to update data to avoid glitches or issues


People in QRS:
Gary: missionary manager
Greg: Gary's manager
Elder and Sister Dunford: missionaries that do Improve projects
Dan: church employee that does special projects and repairs stuff
Elder Broderick: hilarious and smart guy; does smaller special graphic design projects
Sister Aversa: Brazilian amateur programmer; fun-loving cubicle companion
Sister Rademacher: ex-Gospel Library team member; Intake trainee; very interested in ASL
Sister Beck: missionary choir director; musical theater and history enthusiast; part-time Intake helper
Sister Gee: Intake guru; actively working in Repair coordination

YCSM rules:

Tag:
I am to wear my tag while I am at my mission assignment or when I am at church meetings like Sunday services. I do not wear it to YSA activities outside the church building.

However, I am advised to not wear my tag anywhere else when I leave the COB to go to my car. Since YCSM's are such a new idea, it will take a while for people to fully understand the calling and the restrictions. It is so we do not confuse people to think that I am a disobedient young full-time missionary leaving my companion.  While explanation combats confusion, it is sadly not possible for me to explain my assignment to every single person that sees me with a tag. I am also advised to not use my cell phone while wearing my tag, and while outside the COB. Church employees inside the COB are used to CSM's and do not judge our actions the same as a random bystander out walking in Temple Square.

Dress:
I must wear knee length skirts and have a properly groomed appearance to communicate my committed and respectful attitude towards my missionary calling. I can dye my hair in natural colors.
I can wear jeans or casual clothing while not on mission assignment or at church meetings.
Some YCSM's serve on the grounds or in the cafeteria and they have uniforms for those assignments.

Technology:
I can use technology the same as before my mission, but I, of course, should limit my usage. I am to police my media more intensely, even though I am allowed to watch movies and listen to music. I have made most changes in my selection of audiobooks and music due to language.
 I can call and text when I please, and use social media. So you can contact me!

Dating:

YCSM's are technically allowed to date, but it must be discussed with their bishop. Nothing more than handshakes are allowed between the opposite sex while wearing the missionary tag. Hugging is allowed without the tag! Kissing is technically even allowed, but cute little kisses are allowed, not passionate long ones. From what I can tell in my group at the COB, nobody is actively dating any other missionaries. I know of several sisters with boyfriends on other full-time missions, or even in Utah, but not much from what I can tell. But, anyway, just don't get married while you're on the mission.

Living Arrangements:
YCSM's are required to live with a relative or other responsibility party. The home is supposed to be a healthy, spiritual environment for the missionary living there. I live with my grandparents in Salt Lake City. Most YCSM's in the COB do not live as close as I do. Some live as much as an hour away by car or an hour and a half by train (which is a huge deal in Utah). I do not live with a companion.
People are allowed to visit me, of any age and any gender!

Ward:
I attend the ward within which boundaries I live. I am a member of the ward instead of assigned that ward. I am inclined to serve those in my ward by my own choice and within my own schedule. I am also able to receive a calling in the ward if my schedule permits. I have been called to serve with the FHE planning committee!

Companions:
YCSM's are assigned companions in certain capacities, but in my group, it is more common to not have a companion. Those with companions in my zone do not have to stay together in sight and sound and live separately. Those with companions in my zone are district leaders and leaders over the sisters.
Some missionaries that require assistance with their disabilities are either assigned companions to be with them throughout most of the day, or they have someone nearby who can help them with anything.

Mission President:
In most CSM cases, the CSM's stake president acts as their "mission president". Since I am in the Church Office Building which a whole bunch of other YCSM's, I went through a mission coordinator to help me find a fitting mission assignment in SLC, and then I was assigned the mission presidents over YCSM's with this type of assignment. I am not totally sure of the extent of missionaries that Elder and Sister Wright keep track of, but that is as much as I know for now.
With that said, I still need to meet with my stake president even if I am not technically serving within the stake's service opportunities.

Time:
There is a minimum and maximum amount of designated service hours for the mission assignment designated by the mission presidents, and arranged by the missionary depending on their circumstances. I do not know, but I think my zone at the COB has a minimum of 16 hours and a maximum of 40 hours. There is also a minimum and maximum amount of months for YCSM's. The YCSM chooses in increments of 6 months to serve from 6 months to 18 months for sisters, 24 months (2 years) for elders. This time can be adjusted, and also be put on pause for circumstances like long-lasting surgeries.




Similarly to the full-time missionaries, we stand as an example of Jesus Christ at all times and all places, especially more with His name written on our tag, Spirituality cannot be measured, but we are encouraged to improve our spirituality in order to serve in our mission assignments with the Spirit. A part-time job doesn't mean that you can't do the same work; it only means that you can't do it at the same frequency as a full-time job. It is all the same to the Lord, and it should be the same to you.
We are real missionaries. We are not "fake" missionaries, or "lesser" missionaries, or "weakling" missionaries, or "pathetic" missionaries, or "wimpy" missionaries, or "half-hearted" missionaries. Missionaries are missionaries and that's it. A mission is a calling through the living prophet by God to serve in an assigned area for a period of time.We are called of God and set apart to an assignment to serve the Lord and spread the gospel in whatever way we can.


Short answer:


  • You can call/text/email/message me
  • You can visit me
  • I don't have a companion
  • I go to a normal YSA and can hang out normally
  • I serve a specific mission assignment during the day
  • I don't have the same rules as a full-time missionary at any time of the day
  • The best way to explain is that it's like a spiritual internship



Here is the YCSM handbook PDF.
https://www.lds.org/bc/content/ldsorg/callings/missionary/church-service/ycsm/09795-YCSM-Principles-Handbook-WEB.pdf

Sunday, May 7, 2017

7 May 2017

You have to work to have progress. God doesn't just give out progress when we're weak. After we do what we can, Jesus provides grace, not before.

I didn't have a very good testimony of Jesus Christ or the Book of Mormon until I was 16. I knew Heavenly Father heard my prayers and the Holy Ghost spoke to me, but Jesus Christ didn't seem so conversational. I did not feel His love for me the same way, because I did not realize all the things He had done and all the things He had said were personally and individually for me, along with everyone.

When I was a sophomore in high school, the seminary topic was the New Testament. I remember thinking, "maybe I'll finally have a testimony of Jesus Christ this year." But that year I was beginning to experience major trials of mental illness and trouble with grades, and I chose to not read my scriptures as much. The end of that year, I did not have a strong testimony of Jesus Christ, but I did not figure out the reason why yet. It didn't matter as much to me.

My junior year, we studied the Book of Mormon, and I thought that this was the year that would help me feel that testimony of Jesus Christ, and a stronger testimony of the Book of Mormon. For the first few months, I didn't read then either. I was so confused why I wasn't getting this testimony. I had been taking the right class, and getting a good grade, but I was not really working. In the beginning of Junior year, I had been dating a boy that believed Joseph Smith was a fraud and I realized my passion for the Book of Mormon when I had fought for it, against the boy. I did not read as much as I should have because of my stress, again, but now, I felt something. I felt a testimony of Jesus Christ due to the hard things I handled in Junior year. I suffered a variety of trials and the suffering helped me to draw closer to Christ. Christ suffered to be closer to me, yet I felt closer to Christ when I suffered.

This pattern of things happens over and over for me. I take a Book of Mormon class at BYU and I don't do the work and I don't feel it as much. I get excited to sign up for things, but I am non-committal or distracted or over-stressed and I fall away from the goal.

I used to think about a mission this way. I thought about a proselyting mission and how much I wanted to sign up for one. I thought about all the good skills I would obtain from a mission. I thought about how good I would be at a mission. I find it easy to start conversations in various topics. I find it easy to learn and to immerse myself in a language. I find it easy to spend a lot of time with one person. I would find it easy to be with someone all day. I could easily keep a schedule with someone else doing the same exact things as me.  But God wanted me to work. He didn't want it to be easy. He gave me the mission that is incredibly difficult for me. I must be alone, almost always. I must work to maintain and to cultivate relationships to work well in teams with church employees and fellow missionaries. If I am having a problem with someone, I must sort it out instead of enduring the time till the next transfer. I have to build my own support system. I must create my own schedule and follow it myself. I must learn my languages everyday without a constant immersion.

God knows me so well. He knows which parts to me need to be stronger. He knows that I need to see a doctor often, yes. But He knows my weaknesses and He knows that the proselyting mission would not have strengthened those weaknesses. This mission tests the worst parts of me. Believe me, it is awful to rely on my own consistency and confidence when there is very little in me. Yet, somehow God makes this amazing.

Tuesday, May 2, 2017

2 May 2017

The past couple weeks, I've been very tired all the time, so I'm sorry for not writing.
I've been going to the temple a lot, since I'm here on Temple Square! I just attend the session after I finish my mission assignment for the day.

We are also preparing for Sister Henrie to leave and then I will have to change to work on Repair, which I'm very nervous about, since I get to talk to these much more knowledgeable programmers and translators.

I'm just worried that I'll annoy them with persistent emails and then they'll decide to stop helping us, which is definitely a worst case scenario, haha. But I still think it!

I've also been cleaning out our old feedback emails in FogBugz, which is sometimes boring because the issues they report have already been fixed. Some are almost too exciting, though, like a week ago, I found out that Afrikaans has been missing the Doctrine and Covenants since October! I'm glad to have found the issue and submitted it!
I also have issues because some missionaries send in feedback from a @mormon.org email and then sometimes when they are transferred, I can't email them anymore to ask for help. One Chinese-speaking Elder used his mormon.org email and sent it all in characters, and I played with Google trans;ate and my own knowledge to figure out exactly what he needed. The Chinese translators are available to help, but the Elder was not clear enough for even them to determine the issue.

I'm typing this at my desk right now. It's just Sister Aversa and me, like it has been since Thursday, since my supervisor, Gary, is out.

I have no new emails because a hacker sent out an email to a bunch of Church Headquarters accounts and so our main account is now shut down until my supervisor is back tomorrow to prevent a security crisis. I was there when the email came in and I opened it, so I feel very bad about it, but I have been reassured that it was an honest mistake. It came as an email from another Church Employee, so of course, I was going to open it, but I did not give any of our information out. I went to the manager, Greg Perkins, and he told me to forward it to our Church Security.
Anyway, we can't access the account until Gary gets back.
#JustChurchHQThings lol

Also, there are a lot of new interns and employees that started yesterday. I thought it was a flood of missionaries when I saw all these young-looking men in suits, but they didn't have tags. The cafeteria is crazier than usual.